Privacy Statement

Rix Computers Privacy Statement:

Collection of Personal Information through our Website

We do not require that visitors reveal any personally identifying information in order to access our website. However, visitors who do not wish to, or are not allowed by law to share personally identifying information, may not be able to access certain areas or participate in certain activities which require registration.

Although information may be required to participate in certain pages through our website, participants provide information on a voluntary basis only. Generally, we may wish to collect personal information about you in connection with the following services:

Participation in online promotions or competitions
Making purchases from our online store
Questions or comments sent through our website
Inclusion in our email newsletter program
Participation on our support page email message board
Registration to become a registered user of our site
Repair of or replacement of system hardware, parts or service

Collection of personal information for these services may include the collection of your name, address, telephone number, email address, hardware/software information and/or credit/debit card number or personal cheque information.

Collection of Demographic Information

From time to time we will offer visitors the ability to answer questions about our products and other issues. This general and demographic information is collected anonymously and will not be linked to any personally identifying information through cookies or other methods, without the approval of the user.

How We Use Your Information

Personally identifying information, which we collect for a particular purpose or sale through our website will be saved and used only for that purpose.

Information obtained from customers who contact our shop will be maintained by the shop technicians, so that we may use it to assist these customers on current or future product and service issues. Additional information such as credit/debit card, personal cheque information may be collected if you contact them to request repair of, exchange of or product or service. This information is used only for payment verification purposes.

When you have provided personally identifying information for a particular purpose, we may disclose your information to certain third parties that we have engaged to assist us in fulfilling your request and in maintaining our database records. This includes, but is not limited to, credit verification services and data management companies. These companies have agreed to maintain strict security over all personal information received from us.

Business Contacts

For practical reasons, we treat personal information submitted to us in a business capacity different from information we receive in a non-business capacity. Personal information submitted to us in a business capacity (e.g. resumes and contact information) may be shared with other Netech/Rix Companies or third parties, depending on the nature of the inquiry.

Cookies are bits of electronic information which a website can transfer to a visitor's hard drive to help tailor and keep records of his or her visit at the site. Cookies allow website operators to better tailor visits to the site to visitor's individual preferences. The use of cookies is standard on the Internet and many major web sites use them.

We may use cookies in certain areas to improve your experience when visiting our websites. They may be used to anonymously track interest and collect aggregate information on various parts of the sites. Cookies will also be used to keep track of your shopping cart in our online store.

Log Files

We may use log files to gather statistics about our users' browsing habits and to assess overall website activity, including how many "hits" a particular web page is getting. These entries are generated anonymously, and enable us to track interest in specific web pages, troubleshoot technical concerns, and provide you with content that is most interesting to you. We also use the log file entries for our internal marketing and demographic studies, so we can constantly improve the online services we provide you. Log files are used internally only, and are not associated with any particular user, computer, or browser.

Message Boards

Our message boards are a place where users can go to freely share their thoughts and ideas. Bulletin Board participants must adhere to our standard website terms of use, as well as additional terms and conditions which are posted in that section. Any information we collect for participation in the Bulletin Board section will adhere to this privacy policy. We ask our users to respect the privacy of others. Posting of phone numbers, addresses, or other personal information in the Bulletin Board section, which may violate someone's privacy is prohibited. Additionally, we prohibit the posting by any user of his or her own personally identifying information. We reserve the right to remove any postings that violate this rule or any other term or condition posted on this site. Additionally, We reserve the right to ban any user who has violated this requirement.

Accuracy & Security

We will take appropriate steps to protect all information our visitors share with us. This includes setting up processes to avoid any unauthorized access or disclosure of this information. We will also use our best efforts to maintain accurate personal information collected from our websites’ visitors.

We collect personally identifying information to the extent deemed reasonably necessary to serve our legitimate business purposes. We maintain safeguards such as: (i) providing consumer access to data for purposes of verification and correction; and (ii) providing technical security measures to ensure the security, integrity, accuracy and privacy of the information you have provided. We also take reasonable steps to assure that third parties to which we transfer any data will provide sufficient protection of that personal information.

For further information on our privacy policy, or for questions on information that we may have collected from you, or should you wish to have your name removed from our records, please contact us by the web site contact page or email and we will be happy to review, update, or change your record status as appropriate.

If you do not agree to the above policy, please do not use our web site. We reserve the right to make changes to this policy. If we make a material change to this privacy policy, we will notify you by posting the change in this Privacy Policy and, if necessary, give you additional choices regarding such change. Please check back from time to time to ensure that you are aware of these changes. Your continued use of our sites will signify your acceptance of these changes.